Yes. All caregivers go through background checks, reference verification, and professional training in senior support, safety, and compassionate care. Some staff are certified nursing assistants (CNAs) or home health aides (HHAs).

No. We are a non-medical home care organization. However, we can coordinate care with your healthcare providers or licensed nurses if additional clinical support is needed.

We start with a free in-home or virtual assessment to understand your loved one’s needs, preferences, and daily routine. From there, we build a personalized care plan that fits your family’s goals and budget.

Yes. Delight Senior Support Services is licensed by the Virginia Department of Health (VDH) as a Home Care Organization (HCO) and follows all state regulatory requirements.

In most cases, services can start within 24–72 hours after the initial assessment and completion of intake forms.

Absolutely. We provide care 7 days a week, including holidays and evenings, to ensure continuous support when families need it most.

We match caregivers based on personality, experience, and the client’s specific needs. Compatibility is very important to us — we aim for long-term, trusting relationships between caregivers and clients.

Yes. Care schedules are flexible. You can increase, decrease, or change days/times as your needs evolve. We ask for advance notice to make scheduling adjustments smoothly.

Rates depend on the type of care, number of hours, and level of assistance required. After your consultation, we’ll provide a clear written estimate before care begins — no hidden fees.

We currently accept Medicaid, private pay, long-term care (LTC) insurance, and veterans’ home care programs. We can assist families in filing reimbursement claims where applicable.

We maintain a pool of reliable backup caregivers to ensure there are no interruptions in care. You’ll be notified immediately if a replacement is assigned.

All client information is protected under state and federal privacy laws, including HIPAA where applicable. We use secure systems (SSL) and follow strict confidentiality standards.

Yes. Transportation is available for doctor appointments, grocery shopping, and personal errands. All drivers are insured and screened for safe driving records.

Simply call 888-245-0819 or fill out our online inquiry form **business website**. A care coordinator will reach out to schedule your free consultation and help you design a personalized care plan.